With season tickets for the season now on sale we have compiled a list of frequently asked questions for supporters.
If you have a query that is not covered below please email us at ticketsales@perthsaints.co.uk
How do I renew my existing season ticket?
If you are an existing season ticket holder your seat will be held for renewal until 10am on Monday, 30th June to allow you time to renew for next season. After this deadline your seat will be released for general sale.
The easiest way to renew your season ticket is online. If you require assistance please email us at ticketsales@perthsaints.co.uk with your query. If you require a call back, please include your name and telephone number. We would ask that if you do need to email us, please do so only once as we will respond to all emails in the order that we receive them.
We have created a brief step by step guide to assist you during the renewal process:
- Please enter your 13-digit barcode HERE without any spaces. Your barcode can be found on your 2024/25 season ticket and beneath your season ticket QR code in your ticketing app. If you have multiple season tickets on your 2024/25 order any of the barcodes will work.
- Once you have entered your barcode the next screen will highlight your seat(s) from your previous order.
- If you are looking to renew your season ticket without any amendments to your previous season ticket please select add to basket and continue on to checkout where you will be invited to make payment and complete your transaction.
IF YOU NEED TO MAKE A CHANGE TO YOUR ORDER:
MOVING AGE CATEGORY: If you have changed age category, simply deselect and reselect your seat on the seating plan and choose the appropriate age category. Please note, age categories are based on your age on 1st August 2025.
SEAT MOVE: If you would like to choose an alternative seat please deselect your existing seat and select a new one from those available, choose the appropriate price category, and add to your basket.
SEASON TICKET NO LONGER REQUIRED: Please remove any season ticket seats from your order if they are no longer required. You can do his by clicking on the appropriate seat to deselect it.
ADDING A SEASON TICKET: If you would like to add an additional season ticket to your order please select an available seat and choose the appropriate price category. To continue, please add your seats to your basket and proceed to checkout where you will be able to make your payment.
Please ensure that you complete all the required fields as accurately as possible, paying particular attention to spelling, date of birth, and your email address. You will have 15 minutes to complete your transaction.
I didn’t have a season ticket last season but want to buy one for this season. Can I do that now?
Yes, you can purchase a 2025/26 season ticket HERE. However, until 10am on Monday, 30th June you will only be able to select seats which have not been renewed by existing season ticket holders for the new season. After this date, any seat which has not been renewed will become available for purchase.
I have a wheelchair/ambulant disabled season ticket. Can I renew my season ticket online?
Yes, you should follow the online process described above to renew. Personal assistants will be renewed if there is already one attached to your season ticket.
New buyers of wheelchair/ambulant season tickets should buy online. Personal assistant tickets can be provided free of charge subject to eligibility. For disabled access and ticketing information please visit our Accessibility centre.
If you need assistance at all please email us at ticketsales@perthsaints.co.uk.
I want to renew or purchase a student season ticket. Can I do this online?
Yes, you can purchase a student season ticket online. However, it is important to note that this category of season ticket can only be purchased by those in full-time education at Higher or Further Education level. Please upload proof of eligibility when prompted to do so during your purchase (i.e. confirmation of acceptance from your learning institution covering season 2025/26/valid matriculation card, clearly showing your name and the valid dates). Photo uploads must be no larger than 2MB and be in JPG or PNG format.
My season ticket is for the executive seating area of the Geoff Brown Stand. Can I renew online?
Yes, holders of executive seating season tickets should renew online.
Will the Club retain its policy of not charging for season tickets for kids aged 12 and under next season?
Yes, it is a policy the Club is very proud of, and it will continue next season.
Anyone applying for an U13 season ticket will be asked to upload proof of eligibility at the point of purchase. Please have the child’s birth certificate or passport to hand and upload this when prompted to do so, clearly showing the child’s name and date of birth. Photo uploads must be no larger than 2MB and be in JPG or PNG format.
Will I receive a physical season ticket card?
No, you will not automatically receive a physical season ticket card.
Season ticket QR codes are automatically uploaded to your ticketing app. Your QR code can then be transferred to your digital wallet (Apple or Google) for ease of access on matchdays (no mobile phone signal required).
Alternatively, your QR code can be scanned from your ticketing app, or you can screen shot your QR codes and save them to an album.
Whilst we would encourage all supporters to take advantage of our digital season ticket option we recognise that some fans may prefer to have a physical season ticket card.
If you would prefer a plastic season ticket card please contact the ticket office to place your order. There is a fee of £5 per card (U13 cards are free of charge).
Will my season ticket card for the current season work for season 2025/26?
No, all cards issued for season 2024/25 will cease to be work.
Is there a finance option this year?
Yes, we are delighted to be working with Capital Credit Union (CCU) to offer an affordable finance option for our supporters.
Through CCU, supporters will be able to split the cost of their season ticket over a period of 8 months. A low APR of 11.6% is applied to the total price of your Season Ticket (total basket value) and will be split equally across the payment term you select.
St Johnstone Football Club acts as a credit broker not a lender and will introduce you to our finance partner, Capital Credit Union (CCU), to complete your application for finance. CCU are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 213575. Subject to status and affordability. Terms and conditions apply.
Please note that the Capital Credit Union instalment plans can only be used online at the purchase stage, we are unable to process any Finance applications via the ticket office. For further information please visit our finance option page HERE.
St Johnstone Football Club Limited acts as an Introducer Appointed Representative, registration number no. 743954, and will introduce you to Capital Credit Union Limited to complete your finance application. Subject to status and affordability. Terms and conditions apply.
RENEWING YOUR SEASON TICKET WITH CCU
If you bought your St Johnstone season ticket through Capital Credit Union last year, you’re already a member.
1. Choose your seat on the St Johnstone Ticketing platform.
2. At checkout, enter the discount code: FINANCE25 This will reduce your total to £0.
3. Complete your finance application with Capital Credit Union.
If you are not a member with Capital Credit Union please follow these steps:
1. Choose your seat on the St Johnstone Ticketing platform.
2. At checkout, enter the discount code: FINANCE25
This will reduce your total to £0.
3. Become a member HERE and complete your finance application with Capital Credit Union.
HOW to APPLY FOR CCU FINANCE ONLINE
See our video walkthrough on applying for season ticket finance HERE.
WHAT HAPPENS IF I DON’T PAY MY LOAN?
Supporters who sign up for the Finance Option with CCU should note that if you default on 2 consecutive payments, your Season Ticket(s) will be placed on hold and access to McDiarmid Park Stadium temporarily revoked.
Any defaulted payments must be cleared at least 10 working days before the next payment date is due otherwise the next payment will automatically default resulting in your Season Ticket(s) being placed on hold. Manual card payments will be required to bring your account back up to date and you can do this via CCU’s secure online banking portal/app, or by contacting CCU by email at contactus@capitalcreditunion.com or calling 0131 225 9901.
Continued failed payments will result in your Season Ticket(s) being completely cancelled and will affect your eligibility to use this scheme for next season. We are also required to report any non-payments to Credit Reference Agencies, and this may impact your credit rating.
HOW CAN I GET IN TOUCH WITH CCU
You can contact CCU member services by calling 0131 225 9901 or you can e mail contactus@capitalcreditunion.com
Will I be able to purchase a parking permit for season 2025/26?
Yes, season ticket holders will be able to purchase a general parking permit online for season 2025/26 (Ormond Stand hill). Please purchase your permit HERE, entering your season ticket order ID when prompted to do so (located on your season ticket confirmation email). A physical parking permit will be sent to your postal address.
Please note: The online parking permit portal is for general parking only. If you are an existing disabled parking permit holder you will be contacted via email with renewal instructions.
For disabled parking permit enquiries please email Bev Mayer at dao@perthsaints.co.uk.
Last season I was offered the opportunity to make a voluntary donation to the ‘Saints In The Community’ charitable trust when purchasing my season ticket. Can I do this again?
Yes, the opportunity to make a voluntary donation of any amount will again be part of the checkout process.